Our 2009-10 Annual Report is now available. This document gives an overview of the Group's achievements over the last year as well as our objectives for the next 12 months.
This year’s report focuses on our residents and customers and the closer, stronger relationship that we are developing with them. The case studies featured throughout the report illustrate the difference we are making to the lives of our residents and customers as a result of this closer connection.
Our Residents Annual Report will be available soon.