Our service standards tell you what levels of service you can expect from us. The standards are not set in stone. They are influenced by ongoing feedback and will be reviewed and amended annually to meet the changing priorities of our residents. Click here to see our current standards which have been audited for 2010 and updated in consultation with our Resident Involvement Framework groups. If you have any comments to make about the current service standards or suggestions for improvements please email solutionsbox@onehousinggroup.co.uk
Following an audit of our service standards, updated versions are now available.
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