If you or a member of your household is having trouble using your home, you can ask us to adapt it for you.
We offer help to residents who are disabled, elderly or who simply need some extra support within their homes. We can fit physical aids and make adaptations to your home to help you maintain a good quality of life.
The work we carry out will always be based on individual needs. Generally aids and adaptation works are divided into two categories – minor and major. Below are examples of the aids we can install and the adaptations we can make:
Minor works:
- Mopstick grab rails (e.g. in bedroom or hallway)
- Plastic grab rails (e.g. for bathrooms)
- Bannister stair rails
- Metal handrails (e.g. for outside areas)
- Small ramps
- Step modifications
- Adapting taps (e.g. hand basin or baths)
Major works:
- Stairlifts, hoists, through floor lifts
- Overbath showers and tiling
- Level access showers
- Non-slip flooring for showers
- Clos-o-mat toilets
- Large ramps and handrails
- Relocation of plug sockets and light switches
Do I qualify for the service?
We will consider requests for aids and adaptations from the tenant(s) named on the tenancy agreement. The work requested must be for use by the tenant(s) or another family member who is a permanent resident at the property. The aids and adaptations service will be carried out based on medical need as determined by an occupational therapist.
How do I request aids and adaptations?
If you believe a minor or major adaptation is needed to your home, please contact the social services department at your local council. Your needs will be assessed by an occupational therapist and any recommendations for works will be sent to us. Requests will only be taken into consideration when an officvial request from an occupational therapist is provided.
Will I have to pay?
If your request is considered to be a minor adaptation, One Housing Group will fund the work. If it is considered to to be a major adaptation and will cost over £1,000 we will help you to apply for a disabled facilities grant from your local authority.
How long will the process take?
The length of time you have to wait will depend on whether your request is a major or minor adaptation. We will complete minor adaptations within 20 working days of receiving a referral from an occupational therapist and major adaptations within 25 working days.
Questions?
If you have any questions or would like to make a request for aids and adaptations to your home please see our information leaflet or contact Sonya Nash on 0208 821 5367 or by email.