Text Size:

  • Increase
  • Decrease
  • Normal

Current Size: 87%

Make a complaint

There are times when things go wrong and we don't deliver the service we promise. When this happens, please let us know so that we can try to put things right.

We're committed to dealing with all complaints quickly, fairly and effectively. A complaint is any dissatisfaction expressed by a service user, or someone affected by our actions.

Of course, we try our utmost to get things right as much as possible. In these cases - for example, if a member of staff has given excellent customer service - we also welcome positive feedback and compliments.

Please use this form to submit a complaint. If you would like to submit a compliment or suggestion, please use this form instead.

About you
Contact reasons
If yes, please give more detail, if possible:
When?
More info
CAPTCHA
This question is for testing whether you are a human visitor and to prevent automated spam submissions.
Image CAPTCHA
Enter the characters shown in the image.